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Last Updated: December 2025

Introduction

James Immigration Solutions Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or enrol in our IAA Level 1 Training courses, and it tells you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of this Privacy Policy This privacy policy aims to give you information on how James Immigration Solutions Ltd collects and processes your personal data through your use of this website, including any data you may provide when you register for training, sign up for our newsletter, or purchase a service.

Controller James Immigration Solutions Ltd is the controller and responsible for your personal data.

Contact Details If you have any questions about this privacy policy, please contact us using the details below:

  • Full name of legal entity: James Immigration Solutions Ltd
  • Postal address: 167-169 5th Floor, Great Portland Street, London, England, W1W 5PF
  • Email address: admin@iaatraining.org.uk
  • Mobile / WhatsApp: +44 7944 222484

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: includes first name, last name, title, and date of birth (required for certification).
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system and platform.
  • Profile Data: includes your username (if applicable), purchases or orders made by you, and feedback/survey responses.

Special Categories of Personal Data We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering the training course and issuing your certificate).
  2. Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., responding to your WhatsApp enquiries).
  3. Legal Obligation: Where we need to comply with a legal or regulatory obligation.

4. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 3 above.

  • Service Providers: Acting as processors who provide IT and system administration services (e.g., Zoom or Microsoft Teams for hosting live classes).
  • Professional Advisers: Acting as processors or joint controllers including lawyers, bankers, auditors and insurers.
  • HM Revenue & Customs, regulators and other authorities: Acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Data Retention

How long will you use my personal data for? We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at admin@iaatraining.org.uk.